OVERVIEW
ODM Group is a Promotional Products Marketing Agency founded in 2003, providing end-to-end solutions from concept to production for global clients. With operations across Asia and our design agency Mindsparkz, we support product development, ideation, and marketing with a strong in-house creative team.
Are you passionate about client success and building long-term business relationships? Do you thrive in a fast-paced, international environment? We are looking for a driven, energetic Sales Account Associate to join our dynamic team in Vietnam.
KEY RESPONSIBILITIES
1/ Client Management & Business Development:
- Cultivate and maintain strong relationships with international and local key clients, serving as the primary point of contact for all sales-related inquiries.
- Conduct thorough needs assessments to understand client requirements, challenges, and objectives, and tailor solutions accordingly.
- Present product and service offerings to clients in a compelling manner, highlighting features and benefits relevant to their needs.
- Monitor client satisfaction, proactively address concerns, and ensure high levels of customer retention.
2/ Sales Strategy Development:
- Support the Head of Partnerships in developing and implementing strategic sales plans to achieve revenue targets and expand market share.
- Stay informed about industry trends, competitor activities, and market developments, providing insights and recommendations to enhance sales strategies.
3/ Project Management:
- Negotiate terms and pricing agreements with clients, ensuring mutually beneficial outcomes, and manage contract negotiations and renewals.
- Understand project timelines and ensure effective coordination and timely delivery of solutions.
- Prepare regular sales reports and forecasts, tracking performance metrics, pipeline activities, and client feedback to support decision-making.
4/ Cross-functional Collaboration:
- Collaborate with internal teams, including Marketing, Design, Client Experience & Product Realisation to ensure seamless delivery of products/services and address client needs effectively.
YOUR STAKEHOLDERS
- Reporting line: Head of Partnerships
- Internal Stakeholders:
- Design Department
- Marketing Department
- Client Experience & Product Realization Department
OUR BENEFITS
- Competitive salary package with performance bonuses
- 13th-month salary + additional performance-based incentives
- Annual team-building trips and company events
- 12 days Annual Leave + 3 days paid Sick Leave + Christmas holidays
- Professional development opportunities (training, mentorship)
- Fun, collaborative, and supportive team environment
QUALIFICATIONS
- Bachelor’s Degree in Business Administration, Sales, Marketing, or a related field.
- Minimum 1-2 years’ experience in B2B sales, account management, or client service roles.
- Strong command of business English (equivalent to IELTS 6.5+).
- Excellent communication, negotiation, and presentation skills.
- Energetic, proactive, and highly organized with a commercial mindset.
- Strong project management and problem-solving skills.